OT Security OPERATE Services
Maintaining resilience, compliance, and continuous improvement over time
The challenge
Security isn’t a one-off project — it’s an ongoing commitment. You need to ensure that systems are continually monitored, maintained, and improved. That can be a challenge for many companies.
The solution
Our OPERATE services are designed to keep your investment working for you. By embedding monitoring, governance, and ongoing improvement, organisations achieve long-term resilience and confidence. It ensures security is not just built but sustained as a competitive advantage.
Operating Model Design & Implementation Support
Effective OT security relies on clear ownership, repeatable processes, and reliable reporting. We design a fit-for-purpose operating model that defines roles, workflows, service levels and interfaces across OT, IT and the business, then help you roll it out.
What we deliver:
- Operating model blueprint (org, process, RACI, SLAs)
- Procedure pack & templates
- Governance & reporting framework
- Implementation playbook
Benefits to you:
- Clear roles and RACI across OT/IT/business
- Standardised processes (incident, change, vulnerability, access)
- Measurable service levels and governance cadence
- Compliance embedded into BAU
OT Security-as-a-Service
We act as your fractional OT security leader – owning the cadence of risk reviews, compliance updates, programme steering, and executive communication – backed by hands-on specialists when needed.
What we deliver:
- Monthly plan & cadence calendar
- Risk register & compliance dashboard
- Executive/board reporting pack
- Training & comms schedule
Benefits to you:
- Continuous leadership & prioritisation
- Regular risk/compliance reporting
- Stakeholder alignment across OT/IT/Exec
- Scalable access to specialists
OT Security Advisory
Pre-purchased advisory days you can draw down flexibly for strategy input, architecture/design reviews, policy red lines, investment cases, supplier evaluations, or incident counsel.
What we deliver:
- Advisory sessions & working notes
- Decision memos/recommendations
- Review comments (designs/policies/SOWs)
- Follow-up actions & next-step plan
Benefits to you:
- Rapid access to senior advisors
- Flexible consumption (hours/days)
- Targeted, outcome-focused support
- Cost control with simple drawdown
Embedded OT Security Practitioners
We place vetted practitioners into your team to accelerate delivery, backfill roles, or stand up new capabilities while transferring knowledge to your staff.
What we deliver:
- Onboarded resource with agreed outcomes
- Weekly progress & risk updates
- Delivered work packages/artifacts
- Handover & transition plan
Benefits to you:
- Rapid, flexible resourcing
- Hands-on delivery aligned to your goals
- Knowledge transfer built-in
- Lower risk vs. permanent hiring
Why Harpoon?
“Their flexible OT Security-as-a-Service model is perfect for us. A dedicated specialist a few days a month keeps us audit ready and progressing between big projects.”
IT/OT Manager, Utilities
Request our OT cybersecurity brochure
Our services brochure provides more details on all the solutions we offer under the Diagnose, Design, Build, Operate framework, as well as information about our flexible delivery models.
Please fill in the form below to request your copy.
Or better still, let’s talk
If, like us, you prefer a conversation, why not book a free consultation with one of our team? You won’t be committed to anything – it’s just a chance to chat about your situation and see if we can help.
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Company Info
Harpoon Consulting
Level 37,
1 Canada Square,
Canary Wharf,
London,
E14 5AA
Tel: +44(0)2039166183
© 2025 Harpoon Consulting Ltd
